A Study on the Performance Improvement Measures for Contractors in Kenya
Monicah Wairimu Chonge
Monicah Wairimu Chonge, Jomo Kenyatta University of Agriculture and Technology, Juja, Kenya.
Manuscript received on February 01, 2017. | Revised Manuscript received on February 08, 2017. | Manuscript published on February 15, 2017. | PP: 9-15 | Volume-4, Issue-9, February 2017. | Retrieval Number: I1021024917/2017©BEIESP
Open Access | Ethics and Policies | Cite
© The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)

Abstract: The performance of contractors in the construction industry in Kenya as in many other parts of the world has been faulted and blamed as one of the reasons as to why they fail to secure major construction projects in the country. This has led to a number of studies aimed at finding out the factors affecting the performance of contractors in the various construction industries of the world, with the aim of finding ways of improving on it. This study therefore sought to find out the performance improvement measures that are specific to the construction industry in Kenya and that can be adopted in a bid to improve on the performance of contractors in the country. The study employed the qualitative strategy as well as the cross-sectional research design. Qualitative data was collected through the use of structured questionnaires with an open ended question which were administered to local contractors of category NCA 1, 2 and 3. The contractors were sampled using the stratified random sampling and the systematic random sampling techniques. The method used for data analysis was thematic analysis. Four themes stood out as measures that can be adopted to improve on the performance of contractors in the country. These were: financial, managerial, technical and external measures.
Keywords: Performance improvement measures, Construction industry, Contractors performance.